Comm Partners connect Polycom 320 Manuel d'utilisateur

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July 2009 / 1725-47060-001 Rev. A Page 1
Technical Bulletin 43565
Using Polycom
®
SoundPoint
®
IP and
Polycom
®
SoundStation
®
IP Phones with Asterisk
Introduction
This document provides introductory information on how to use Polycom
®
SoundPoint
®
IP phones and
Polycom
®
SoundStation
®
IP conference phones with the Asterisk PBX. It offers answers to frequently
asked questions along with feature configuration examples for both Asterisk and Polycom phones.
The examples in this document follow the best practices outlined in Configuration File Management on
SoundPoint IP Phones, available at http://www.polycom.com/voicedocumentation. For more
information, see the following documents:
Administrators Guide for the Polycom SoundPoint/SoundStation IP Family, available at
http://www.polycom.com/voicedocumentation
The Asterisk wiki at http://www.voip-info.org
This document assumes you have an installed and functioning Asterisk server. If you do not have a
functioning Asterisk server, see one of the following support pages:
For Asterisk Business Edition: http://www.digium.com
For general Asterisk information: http://www.voip-info.org/wiki-Asterisk
In this document, the terms SoundPoint IP phone, SoundStation IP phone, and Asterisk/Asterisk
server refer to the following:
SoundPoint IP phonePolycom SoundPoint IP 301, 320, 330, 430, 450, 501, 550, 560, 601,
650, or 670 desktop phone
SoundStation IP phonePolycom SoundStation IP 4000, 6000, or 7000 conference phone
Asterisk or Asterisk servera functioning Asterisk PBX installation
The examples in this document were tested with Polycom SIP application release 3.1.3 with
bootROM 4.1.0 (both available from http://www.polycom.com/voicedocumentation) with Asterisk
version 1.6.0.1. If there is an issue with a configuration that is specific to a particular software release,
the issue is noted.
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Résumé du contenu

Page 1 - Technical Bulletin 43565

July 2009 / 1725-47060-001 Rev. A Page 1 Technical Bulletin 43565 Using Polycom® SoundPoint® IP and Polycom® SoundStation® IP Phones with Asteris

Page 2

Page 10 In the above example: The text between and (last name) and and (first name) is shown on the phone’s LCD display. The number bet

Page 3

Page 11 5. Reboot the phones to ensure they use the configured directory entries and have the presence feature enabled. The main line for each ph

Page 4

Page 12 Since it is unlikely you will always want extension 8027 to automatically answer a call, it is a good idea to assign a separate number for th

Page 5

Page 13 Open the phone’s sip.cfg file with a text editor and locate the line starting with the text . Then, add the key with the value you set i

Page 6 - Using the Messages Key

Page 14 Add entries for to the line starting with . Modify the entry in the ringtype, as shown below. Notice the distinctive ring tone to

Page 7 - Adding Line Busy Lamps

Page 15 To use the call park feature: 1. In sip.cfg, enable the Enhanced Feature Keys feature by changing the key to a value of 1, as shown bel

Page 8

Page 16 The following figure shows an active call. The regular soft keys have shifted to the right to accommodate the new Park soft key. You can acces

Page 9

Page 17 2. In sip.cfg, define an EFK macro at the end of the file, as shown below. 3. In <mac>-directory.xml, create a Speed Dial with a

Page 10 - Page 10

Page 18 In the above example, the value of for was set to IP_650. For other possible values of , see the Administrator’s Guide for the Polycom Sou

Page 11 - Page 11

Page 19 Remotely Rebooting the Phone to Force a Configuration Reload You can remotely reboot a SoundPoint IP or SoundStation IP phone by using the

Page 12 - Page 12

Page 2 The Asterisk community is the source of much of the material in this document. The topics in this document include: Creating a Basic Config

Page 13 - Paging a Group of Extensions

Page 20 If the phone is configured to also write the information back to the boot server, there will be files on the boot server in the form <mac-

Page 14 - Using the Call Park Feature

Page 21 If the VLAN is specified by more than one of the above methods, then the allocation will take place in this order: allocation via CDP, man

Page 15 - Page 15

Page 22 Additional Resources Technical Bulletins Refer to the technical bulletins available at http://www.polycom.com/support/voice/soundpoint_ip/VoIP

Page 16 - Using the Transfer Key

Page 3 In the above example, the extension number 8036 is defined. This extension: Is defined by the number inside square brackets Has a S

Page 17 - Page 17

Page 4 4. If you are configuring your SoundPoint IP or SoundStation IP phone to be provisioned from a boot server, locate the files provided by Poly

Page 18

Page 5 In the following example: The extension is The registration username is The registration password is If your phone supports

Page 19 - Page 19

Page 6 m. Set the Server Password for the Server User. By default, the Server Password is PlcmSpIp. n. Set the Provisioning Method to Default. For

Page 20 - Assigning VLANs

Page 7 2. In the Asterisk extensions.conf file, for each extension, add the logic shown below. If you press the Messages key, the phone will d

Page 21 - Page 21

Page 8 To add line busy lamps: 1. Define the extensions in the Asterisk sip.conf file, as shown below. 2. Enable the presence feature on the SoundP

Page 22 - Trademark Information

Page 9 Open the phone’s sip.cfg file with a text editor. Then, locate the line starting with the text , and then enable the presence feature by se

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